Account
Delete your account
Last updated: August 2026. If you have a FansLikeYou (“FLY”) account, you can request that we delete your account and all of the data associated with it.
How to request deletion
Email admin@fanslikeyou.com from the email address on your FLY account. We use the address your message comes from to confirm the request is really yours, so a request sent from a different address cannot be actioned.
You do not need to be logged in, and you do not need the app installed, to make a request.
How long it takes
We process deletion requests within 30 days of receiving them.
What gets deleted
Everything we hold that is tied to your account, including:
- Your profile — your name, email address, username, date of birth, profile photo, and your favorite and followed teams
- Your check-in history — every venue you have checked into, and when
- Your friends — your friend list and any pending friend requests
- Your messages — conversations in Friend Zone and anything you sent to the FLY Concierge
- Your points — your FLY points, FLY level, and any rewards progress
What we keep
Nothing beyond what the law requires us to retain. We do not hold anything back for our own purposes — no shadow profile, no retained copy of your activity, and nothing kept for analytics or marketing.
Where a specific law obliges us to retain a record for a set period, we keep only that record, only for as long as required, and only for that purpose. It is deleted when the obligation ends.
Deleting from inside the app
If you still have access to your account, you can delete it yourself at any time from Profile → Delete Account in the FLY app, without waiting for a request to be processed.
Questions
If you have questions about deletion or about what we hold, contact us at admin@fanslikeyou.com. You can also read our full Privacy Policy or see your privacy choices.